Integrity Management
Code of conduct and ethics

Our Code of Conduct and Ethics reflect our generally accepted rules that govern and regulate behaviour, relationships and actions of all members of iMvula Quality Protection. These lay down the standards of what is acceptable and unacceptable in our organization and are both value and rule-based and have the common purpose of:
  • Being a central guide and reference on the conduct of employees in support of day-to day decision making
  • Clarifying our vision, mission, values and principles, linking them with standards of professional conduct 
  • Providing visible guidelines to regulate behaviour
  • Serving as a tool to encourage discussion of ethics and to guide employees when dealing with ethical dilemmas, prejudices and grey areas that are encountered in everyday work and life encounters
  • Complementing standards, policies and rules of iMvula Quality Protection 
  • Helping create institutional identity at iMvula Quality Protection 
Employment and management of the right people

  • To reduce risks with personnel the following actions are in place and continuously updated:
    • Re-checking references and backgrounds of current workforce
    • Checking references and backgrounds of new applicants 
    • Work flow assessment of employees assigned to the different divisions in the organisation / on site and improvement of work flows where required
Frequent monitoring and checking to improve and implement monitoring processes:
  • Ensure the assets and inventories entrusted to our security teams are interrogated on a frequent basis to identify sources of corruption, theft, shrinkage and pilferage on a near-real-time basis 
  • Perform undercover operations and surveillance to discover problems that undermine productivity as well as losses 
Focusing security systems and processes internally as well as externally 
  • Alignment of the security system to address risks related to crime and employee/outsider collusion at asset handling locations
  • The separation of operational areas, making it difficult to remove items from handling areas and storage areas
Mitigate the risk of misplaced trust
  • One reason for loss is misplaced trust.
  • We work very closely with our employees and senior employees are entrusted as “partners”
  • The nature of our operation also necessitates entrusting employees with keys, scanning equipment, computer access and records access
  • A re-evaluation of this trust is done continuously and determines measures to put in place to ensure no breaches are encouraged

Mitigate the risk of creating a climate for dishonesty

  • Although we run a very tight ship with regard to procedural control, the risk of creating an environment in which dishonesty can occur will present itself if control procedures are relaxed at any given time. This could be due to both human and environmental failure such as labour unrest, power outages and equipment failure. 

  • Visible and strictly enforced procedural control is applied to act as an efficient deterrent as the message is clear that stolen goods will be missed quickly or criminal acts detected easily and transgressions will be acted upon quickly and harshly.

  • Tight control over procedures is maintained and audited at least every 6 months by external auditors (SABS) and continuously by our internal auditors and quality assessors.

  • Continuous training and information sessions are held with the staff to instil the appreciation that loss control and crime prevention is a high priority and all transgressions will be harshly dealt with. Security control measures at iMvula Quality Protection are communicated to staff perpetually both verbally and by means of actions such as security checks, change of deterrents, testing of security equipment, systems audits, toolbox talks, refresher training and bulletin board notices.

Audit Control Methods
  • Controls and procedures are audited regularly to prevent break down. The method of auditing is to commit deliberate errors
  • Continuous checking of staff in the chaintakes place
  • Unannounced inspections are conducted on a continuous basis especially during overtime periods and shift changes when necessary

Review and Continuous Training of Security Procedures 
  • Security Procedures are reviewed on a regular basis in order to adjust to additional requirements where applicable.
Code of conduct and ethics

Our Code of Conduct and Ethics reflect our generally accepted rules that govern and regulate behaviour, relationships and actions of all members of iMvula Quality Protection. These lay down the standards of what is acceptable and unacceptable in our organization and are both value and rule-based and have the common purpose of:
  • Being a central guide and reference on the conduct of employees in support of day-to day decision making
  • Clarifying our vision, mission, values and principles, linking them with standards of professional conduct 
  • Providing visible guidelines to regulate behaviour
  • Serving as a tool to encourage discussion of ethics and to guide employees when dealing with ethical dilemmas, prejudices and grey areas that are encountered in everyday work and life encounters
  • Complementing standards, policies and rules of iMvula Quality Protection 
  • Helping create institutional identity at iMvula Quality Protection 
Employment and management of the right people

  • To reduce risks with personnel the following actions are in place and continuously updated:
    • Re-checking references and backgrounds of current workforce
    • Checking references and backgrounds of new applicants 
    • Work flow assessment of employees assigned to the different divisions in the organisation / on site and improvement of work flows where required
Frequent monitoring and checking to improve and implement monitoring processes:
  • Ensure the assets and inventories entrusted to our security teams are interrogated on a frequent basis to identify sources of corruption, theft, shrinkage and pilferage on a near-real-time basis 
  • Perform undercover operations and surveillance to discover problems that undermine productivity as well as losses 
Focusing security systems and processes internally as well as externally 
  • Alignment of the security system to address risks related to crime and employee/outsider collusion at asset handling locations
  • The separation of operational areas, making it difficult to remove items from handling areas and storage areas
Mitigate the risk of misplaced trust
  • One reason for loss is misplaced trust.
  • We work very closely with our employees and senior employees are entrusted as “partners”
  • The nature of our operation also necessitates entrusting employees with keys, scanning equipment, computer access and records access
  • A re-evaluation of this trust is done continuously and determines measures to put in place to ensure no breaches are encouraged

Mitigate the risk of creating a climate for dishonesty

  • Although we run a very tight ship with regard to procedural control, the risk of creating an environment in which dishonesty can occur will present itself if control procedures are relaxed at any given time. This could be due to both human and environmental failure such as labour unrest, power outages and equipment failure. 

  • Visible and strictly enforced procedural control is applied to act as an efficient deterrent as the message is clear that stolen goods will be missed quickly or criminal acts detected easily and transgressions will be acted upon quickly and harshly.

  • Tight control over procedures is maintained and audited at least every 6 months by external auditors (SABS) and continuously by our internal auditors and quality assessors.

  • Continuous training and information sessions are held with the staff to instil the appreciation that loss control and crime prevention is a high priority and all transgressions will be harshly dealt with. Security control measures at iMvula Quality Protection are communicated to staff perpetually both verbally and by means of actions such as security checks, change of deterrents, testing of security equipment, systems audits, toolbox talks, refresher training and bulletin board notices.

Audit Control Methods
  • Controls and procedures are audited regularly to prevent break down. The method of auditing is to commit deliberate errors
  • Continuous checking of staff in the chaintakes place
  • Unannounced inspections are conducted on a continuous basis especially during overtime periods and shift changes when necessary

Review and Continuous Training of Security Procedures 
  • Security Procedures are reviewed on a regular basis in order to adjust to additional requirements where applicable.

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