Management Systems
iMvula Quality Protection has obtained SABS ISO 9001:2008 certification and all our management functions and operations are driven by an ISO certified process. This process is supported by a Management Information System (MIS) that ensures that business processes are integrated and co-ordinated into a comprehensive system. All business processes are managed throughout the business cycle, integrating customer retention and customer relations management processes, incident and investigation management and tracking processes, fleet and financial management systems, resource scheduling and resource productivity systems.

The MIS is a user-friendly, web-based system that is accessible to our stakeholders. The system allows us to manage service levels efficiently and provides an excellent platform for visible best-practice development and continuous improvement across all our business units and departments.

The MIS is enhanced by continuous real-time online reporting via Site Quality Assessments on a 24-hour basis.
iMvula Quality Protection has obtained SABS ISO 9001:2008 certification and all our management functions and operations are driven by an ISO certified process. This process is supported by a Management Information System (MIS) that ensures that business processes are integrated and co-ordinated into a comprehensive system. All business processes are managed throughout the business cycle, integrating customer retention and customer relations management processes, incident and investigation management and tracking processes, fleet and financial management systems, resource scheduling and resource productivity systems.

The MIS is a user-friendly, web-based system that is accessible to our stakeholders. The system allows us to manage service levels efficiently and provides an excellent platform for visible best-practice development and continuous improvement across all our business units and departments.

The MIS is enhanced by continuous real-time online reporting via Site Quality Assessments on a 24-hour basis.

ACCREDITATIONS

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