Risk Assessment and Management
iMvula Quality Protection is directly involved in the risk management initiatives undertaken by major clients. These initiatives typically involve integration with the Joint Operations Centre (JOC) and the client’s own event-specific JOC. We also actively participate in the risk management infrastructures of our clients. Examples are the Nedbank Joint Operations Centre and Telkom’s National Network Operations Centre and National Security Control Room.

At iMvula Quality Protection we realize that the growing demand for personal safety and loss control also involves Safety, Health and Environmental (SHE) issues as defined in the OHSAS 18000 and ISO 14000 standards. iMvula Quality Protection has aligned itself to integrate these risk management requirements into our service offering as an added value to our clients. Our team of safety officers, incident investigators and SHE representatives compile site risk profiles with subsequent risk mitigation procedures that include legally required evacuation drills, SHE inspections and reporting as well as compliance with first aid and fire fighting requirements.

All security service interventions commence with a comprehensive site survey and risk assessment conducted by a professional team in conjunction with independent specialists.

The purpose of the survey is to assess the efficacy of current infrastructure, operating procedures and technology used by security personnel to perform their designated tasks competently. The survey enables iMvula Quality Protection to inform the client of the current state of affairs and to update safety and security solutions continuously and therefore manage risks effectively and efficiently. The client is actively involved in the survey and has direct input into risk planning and responses.

Whenever iMvula Quality Protection takes on a security service a systematic approach is followed aligning all processes with the requirements of the client as well as our QMS. A formal project plan is developed in line with the Service Level Agreement (SLA). The Risk Response Plan is agreed upon with the client taking into account the full life cycle of risk management from the risk assessment phase, the resource planning phase, site specific training of officers and managers to deployment and service level maintenance. Specific task assignment is relayed to the relevant departments and support infrastructures to ensure seamless site take-on, decreasing the risk of deviations to the bare minimum.

iMvula Quality Protection ensures that it stays abreast with international risk management best practice with specific reference to the South African environment. We conduct on-going research and intelligence gathering in conjunction with strategic partners such as the South African Banking Risk Information Centre (SABRIC) and Business Against Crime (BAC).
iMvula Quality Protection is directly involved in the risk management initiatives undertaken by major clients. These initiatives typically involve integration with the Joint Operations Centre (JOC) and the client’s own event-specific JOC. We also actively participate in the risk management infrastructures of our clients. Examples are the Nedbank Joint Operations Centre and Telkom’s National Network Operations Centre and National Security Control Room.

At iMvula Quality Protection we realize that the growing demand for personal safety and loss control also involves Safety, Health and Environmental (SHE) issues as defined in the OHSAS 18000 and ISO 14000 standards. iMvula Quality Protection has aligned itself to integrate these risk management requirements into our service offering as an added value to our clients. Our team of safety officers, incident investigators and SHE representatives compile site risk profiles with subsequent risk mitigation procedures that include legally required evacuation drills, SHE inspections and reporting as well as compliance with first aid and fire fighting requirements.

All security service interventions commence with a comprehensive site survey and risk assessment conducted by a professional team in conjunction with independent specialists.

The purpose of the survey is to assess the efficacy of current infrastructure, operating procedures and technology used by security personnel to perform their designated tasks competently. The survey enables iMvula Quality Protection to inform the client of the current state of affairs and to update safety and security solutions continuously and therefore manage risks effectively and efficiently. The client is actively involved in the survey and has direct input into risk planning and responses.

Whenever iMvula Quality Protection takes on a security service a systematic approach is followed aligning all processes with the requirements of the client as well as our QMS. A formal project plan is developed in line with the Service Level Agreement (SLA). The Risk Response Plan is agreed upon with the client taking into account the full life cycle of risk management from the risk assessment phase, the resource planning phase, site specific training of officers and managers to deployment and service level maintenance. Specific task assignment is relayed to the relevant departments and support infrastructures to ensure seamless site take-on, decreasing the risk of deviations to the bare minimum.

iMvula Quality Protection ensures that it stays abreast with international risk management best practice with specific reference to the South African environment. We conduct on-going research and intelligence gathering in conjunction with strategic partners such as the South African Banking Risk Information Centre (SABRIC) and Business Against Crime (BAC).

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