Reducing Retail Security Risk
Loss prevention in the retail environment entails much more than just catching shoplifters. Correctly implemented, it relates to a holistic and integrated approach to reduce the retailer’s losses at all levels.

iMvula Quality Protection provides integrated retail security solutions aimed at the specific demands experienced by diverse retail applications. Our professional approach to the evaluation, design and implementation of integrated security systems is aimed at the prevention of both unintentional and intentional losses across all facets of the retail operation.

Effective loss prevention results in the preservation of profit by reducing shrinkage at all levels and in all departments. Shrinkage is divided into five categories, with theft by employees the most prevalent. The other categories in order of prevalence are shoplifting, administrative errors, vendor errors and unknown errors.

Loss may be prevented and detected. Both options contribute to sound strategies. The correct implementation of these strategies will determine the success of the loss prevention initiatives taken. Such strategies would typically include closed circuit television (CCTV) monitoring used in conjunction with electronic article surveillance (EAS) to detect shoplifting and pilferage, the deployment of loss prevention personnel who patrol the store acting as if they were actual shoppers whilst looking for signs of shoplifting and other suspicious activity and the application of “test shopping” activities whereby the ability of the staff and security personnel to detect shoplifting and suspicious activities is tested.

Whatever the holistic solution contemplated by the retailer, the common denominator will always be the human factor. The choice of store staff and security personnel can strongly affect the ability of shoplifters and pilferers to succeed. All personnel must be trained in the techniques shoplifters use to steal merchandise and the proper actions to take. Sound loss prevention procedures are to be in place to guide, monitor and direct personnel in all departments towards loss prevention and discourage illicit activity at all times.

Integration of the human factor and the applied security technologies in the retail outlet may include the equipment of security officers with tools to monitor everyone in and around the retail outlet. The ability to monitor staff members, contract workers, merchandisers, shoppers and visitors can by greatly enhanced with the use of GSM-enabled patrol monitoring systems that can track personnel and real-time movement, location, time and attendance and report deviations on a 24/7 basis.

A number of these very sophisticated systems are available from iMvula Quality Protection and provide the capacity to, for example, ensure the scheduling of no-go zones as well as high risk areas where officers have to patrol more frequently to detect and deter crime. These systems provide real-time updates on the movement and location of personnel and security officers and allow discreet reporting of suspicious or criminal activity to the control room by pressing of a panic button.

By designing and implementing sound security procedures, thorough training of security officers and continuous awareness creation amongst staff and contractors, iMvula Quality Protection facilitates the alignment of the human factor with the technological security solutions implemented.
Loss prevention in the retail environment entails much more than just catching shoplifters. Correctly implemented, it relates to a holistic and integrated approach to reduce the retailer’s losses at all levels.

iMvula Quality Protection provides integrated retail security solutions aimed at the specific demands experienced by diverse retail applications. Our professional approach to the evaluation, design and implementation of integrated security systems is aimed at the prevention of both unintentional and intentional losses across all facets of the retail operation.

Effective loss prevention results in the preservation of profit by reducing shrinkage at all levels and in all departments. Shrinkage is divided into five categories, with theft by employees the most prevalent. The other categories in order of prevalence are shoplifting, administrative errors, vendor errors and unknown errors.

Loss may be prevented and detected. Both options contribute to sound strategies. The correct implementation of these strategies will determine the success of the loss prevention initiatives taken. Such strategies would typically include closed circuit television (CCTV) monitoring used in conjunction with electronic article surveillance (EAS) to detect shoplifting and pilferage, the deployment of loss prevention personnel who patrol the store acting as if they were actual shoppers whilst looking for signs of shoplifting and other suspicious activity and the application of “test shopping” activities whereby the ability of the staff and security personnel to detect shoplifting and suspicious activities is tested.

Whatever the holistic solution contemplated by the retailer, the common denominator will always be the human factor. The choice of store staff and security personnel can strongly affect the ability of shoplifters and pilferers to succeed. All personnel must be trained in the techniques shoplifters use to steal merchandise and the proper actions to take. Sound loss prevention procedures are to be in place to guide, monitor and direct personnel in all departments towards loss prevention and discourage illicit activity at all times.

Integration of the human factor and the applied security technologies in the retail outlet may include the equipment of security officers with tools to monitor everyone in and around the retail outlet. The ability to monitor staff members, contract workers, merchandisers, shoppers and visitors can by greatly enhanced with the use of GSM-enabled patrol monitoring systems that can track personnel and real-time movement, location, time and attendance and report deviations on a 24/7 basis.

A number of these very sophisticated systems are available from iMvula Quality Protection and provide the capacity to, for example, ensure the scheduling of no-go zones as well as high risk areas where officers have to patrol more frequently to detect and deter crime. These systems provide real-time updates on the movement and location of personnel and security officers and allow discreet reporting of suspicious or criminal activity to the control room by pressing of a panic button.

By designing and implementing sound security procedures, thorough training of security officers and continuous awareness creation amongst staff and contractors, iMvula Quality Protection facilitates the alignment of the human factor with the technological security solutions implemented.

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